FAQ

Frequently Asked Questions

General Questions

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Q: Do you ship internationally?
A: Yes, we ship to select international destinations. Shipping rates and delivery times vary by location. Check our Shipping Information page for details.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can use this to track your package on our website or the carrier’s website.

Product Questions

Q: What if an item is out of stock?
A: If an item is out of stock, you can sign up for email notifications to be alerted when it’s back in stock.

Q: Can I see more photos of a product?
A: We provide multiple product images on each product page. If you need additional information, please contact us.

Q: Do you offer plus sizes?
A: Yes, we offer extended sizes for many of our products. Check individual product pages for available sizes.

Order Questions

Q: How long does shipping take?
A: Standard shipping takes 5-7 business days. Express (2-3 days) and Overnight options are also available. See our Shipping Information for details.

Q: Can I modify or cancel my order?
A: Orders can be modified or cancelled within 2 hours of placement. After that, orders are processed and cannot be changed. Contact us immediately if you need to make changes.

Q: What is your return policy?
A: Items can be returned within 30 days for a full refund or exchange. See our Returns & Exchanges page for complete details.

Account Questions

Q: Do I need an account to shop?
A: No, you can shop as a guest. However, creating an account allows you to track orders, save favorites, and checkout faster.

Q: How do I reset my password?
A: Click “Forgot Password” on the login page, or contact us for assistance.

Still Have Questions?

If you can’t find the answer you’re looking for, please contact our customer service team. We’re here to help!